Gamification in human resource management through the example of Russian and foreign companies
https://doi.org/10.35854/1998-1627-2023-2-169-178
Abstract
Aim. The presented study aims to assess the applicability of gamification methods used in human resource management processes to draw a conclusion about the feasibility of implementing such principles in the strategies of Russian and foreign companies.
Tasks. The authors review the cultural aspects of the phenomenon of gamification and substantiate its essence; describe the methods and tools used in this field; analyze the examples of gamification in business, particularly in the field of human resource management.
Methods. This study analyzes literary sources, articles from electronic journals, and scientific research of companies in the field of personnel management.
Results. A study of the application of gamification in human resource management shows the prospects of this direction, its advantages and disadvantages.
Conclusions. The use of gamification makes even routine tasks less monotonous, and employees become more involved from the early stages of their work for the company. High motivation to work, feedback, and the development of social ties lead to increased job satisfaction and, as a result, to greater productivity, fewer mistakes, less absenteeism and employee turnover. Gamification can contribute to creating a positive image of an organization, spreading the values it represents, its missions and visions among the “players”.
About the Authors
A. F. DenisovRussian Federation
Aleksandr F. Denisov - PhD in Psychology, Associate Professor at the Department of Organizational Behavior and Personnel Management of the Graduate School of Management, Honorary Worker of Higher Professional Education of the Russian Federation
109 St. Petersburg Highway, Petergof, St. Petersburg 198515
M. A. Skornyakov
Russian Federation
Maksim A. Skornyakov - analyst
17 Nastavnicheskiy Lane, bldg. 1, Moscow 105120
References
1. Kairov A.I. et al., eds. Pedagogical encyclopedia (in 4 vols.). Vol. 1. Moscow: Sovetskaya entsiklopediya; 1964. 832 p. (In Russ.).
2. Vygotskii L.S. Psychology of child development. Moscow: Eksmo; 2004. 331 p. (In Russ.).
3. Huizinga J. Homo ludens: Proeve eener bepaling van het spel-element der cultuur Haarlem: H.D. Tjeenk Willink; 1938. 309 p. (Russ. ed.: Huizinga J. Chelovek igrayushchii: opyt opredeleniya igrovogo elementa kul’tury. St. Petersburg: Ivan Limbakh Publ.; 2011. 418 p.).
4. Walz S.P., Deterding S. The Gameful World: Approaches, issues, applications. Cambridge: MIT Press; 2015. 688 p.
5. McGonigal J. Reality is broken: Why games make us better and how they can change the world. New York, NY: Penguin Books; 2011. 416 p. (Russ. ed.: McGonigal J. Real’nost’ pod voprosom. Pochemu igry delayut nas luchshe i kak oni mogut izmenit’ mir. Moscow:Mann, Ivanov and Ferber; 2018. 383 p.).
6. Zichermann G., Linder J. The gamification revolution: How leaders leverage game mechanics to сrush the competition. New York, NY: McGraw-Hill Book Co.; 2013. 256 p. (Russ.ed.: Zichermann G., Linder J. Geimifikatsiya v biznese: kak probit’sya skvoz’ shum i zavladet’ vnimaniem sotrudnikov i klientov. Moscow: Mann, Ivanov and Ferber, 2014. 272 p.).
7. Maslow A.H. Motivation and personality. London: Longman; 1987. 336 p. (Russ. ed.: Maslow A. Motivatsiya i lichnost’. St. Petersburg: Piter; 2014. 392 p.).
8. Dessler G. Human resource management. Englewood Cliffs, NJ: Prentice-Hall; 2003. 558 p. (Russ. ed.: Dessler G. Upravlenie personalom. Moscow: Binom; 2004. 799 p.).
9. Jörn A. New ways of personnel marketing and recruitment. Hamburg: Anchor Academic Pub lishing; 2015. 22 p.
10. PwC projects. Moscow: PwC; 2019. 28 p. https://www.hse.ru/data/2019/10/05/1541682397/%25d0%259f%25d1%2580%25d0%25b5%25d0%25b7%25d0%25b0%2520%25d0%25b4%25d1%258f%2520%25d0%25a4%25d0%259a%25d0%259d_0310.pdf (accessed on 11.01.2023).(In Russ.).
11. Ace manager competition. Center for Financial Research and Data Analytics, NRU HSE. 2013. URL: https://fmlab.hse.ru/acemanager (accessed on 11.01.2023). (In Russ.).
12. L’Oréal started its training course at RANEPA. RANEPA. Nov. 23, 2021. URL: https://fesn.ranepa.ru/3232 (accessed on 11.01.2023). (In Russ.)
Review
For citations:
Denisov A.F., Skornyakov M.A. Gamification in human resource management through the example of Russian and foreign companies. Economics and Management. 2023;29(2):169-178. (In Russ.) https://doi.org/10.35854/1998-1627-2023-2-169-178