Principles for the provision of charitable services by companies in the context of digitalization
https://doi.org/10.35854/1998-1627-2026-1-41-48
Abstract
Aim. This work aimed to substantiate a system of principles for ensuring the effectiveness of charitable services provided by companies in the context of digitalization.
Objectives. The work seeks to develop principles to improve the manageability and sustainability of companies in the social sector, as well as to facilitate the development of transparent mechanisms for monitoring and evaluating the effectiveness of charitable services; to substantiate the impact of digital transformation on improving the quality and accessibility of charitable services, as well as reducing the costs of their provision.
Methods. We applied general scientific research methods, namely content analysis of scientific publications, comparative analysis, and systematization of scientific sources. In order to substantiate the results obtained, quantitative methods and models for assessing the effectiveness of the formation and development of charitable services were used.
Results. Principles for the provision of charitable services by companies have been developed, including a balanced approach to the reproduction stages of charitable services, positive synergies between various types of services, the use of precise quantitative methods and models, institutional verification, comprehensive digitalization of the processes of generation and development of charitable services, and minimizing the elasticity of the influence of internal and external financial and economic determinants on the provision of charitable services.
Conclusions. Some of the recommendations and suggestions outlined in the article can be useful to companies developing and providing charitable services, as well as to specialists studying issues related to charitable services and conducting research in this field across various sectors.
About the Author
N. I. ShmidtRussian Federation
Natalya I. Shmidt, postgraduate student1, Head of Integrated Projects of the Project Management Department
Butlerova St., Kazan 420012;
Office 56, 7 Universitetskaya St., Innopolis, Verkhneuslonsky Dist., Republic of Tatarstan, 420500
Competing Interests:
the author declares no conflict of interest related to the publication of this article
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Review
For citations:
Shmidt N.I. Principles for the provision of charitable services by companies in the context of digitalization. Economics and Management. 2026;32(1):41-48. (In Russ.) https://doi.org/10.35854/1998-1627-2026-1-41-48
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